Does RingCentral work with ChatGPT or Claude?

Claude

Status

Official

Directory listing

https://claude.com/marketplace/connectors/ringcentral-chat

Made by

RingCentral, Inc.

Added to directory

August 2026

Directory category

Communication

Badge

Anthropic verified

Tools the connector exposes:

ChatGPT

Status

Official

Directory listing

https://openai.com/business/plugins/ringcentral-phone/

Developer

RingCentral

Directory category

Productivity

✅ What the AI can do

• Gives the AI access to RingCentral Team Messaging (chats, direct and group conversations, teams, posts) through 8 tools, down from 65 before v1.1.0. Most write tools now bundle several actions each.
  Source: https://mcp.labs.ringcentral.com/docs/servers/ringex-chat/
• Connect Claude to RingCentral Team Chat to streamline your daily workplace communication, team management, and workspace organization without switching tabs. This integration is currently in Beta as we actively refine features and gather user feedback.
  Source: https://claude.com/marketplace/connectors/ringcentral-chat
• RingCentral Phone helps you manage your personal RingCentral communications directly from ChatGPT. Catch up on missed calls, search SMS conversations, review voicemail and message details, check call recordings or AI notes, look up contacts, and see user presence without jumping between tools. It is designed for individual users who want a faster way to stay on top of day-to-day communications. Ask natural questions like “Who called me yesterday?”, “Find my texts with Alex,” or “Do I have any unread voicemails?” and RingCentral Phone can retrieve the relevant information from your RingCentral account. When you are ready to follow up, it can also help send SMS messages through RingCentral. RingCentral Phone is focused on personal communication workflows, not account administration, provisioning, or team-wide system management. This beta is an early step toward bringing RingCentral communications into the AI tools people use every day, and the experience will continue to improve with feedback.
  Source: https://openai.com/business/plugins/ringcentral-phone/
• Review customer calls: "Review yesterday's customer calls and available AI notes. Summarize the main topics and stated follow-ups, and flag calls without enough detail."
  Source: https://openai.com/business/plugins/ringcentral-phone/
• Prioritize voicemail replies: "Review my unread voicemails and recommend which to respond to first. Summarize each request and include caller details where available."
  Source: https://openai.com/business/plugins/ringcentral-phone/
• Prepare a communication digest: "Summarize my calls, voicemails, and SMS from the last business day. Highlight unresolved requests and include references to the relevant records."
  Source: https://openai.com/business/plugins/ringcentral-phone/

⛔ What it can't do / limits

• RingCentral lists the RingEX Chat server's status as Preview.
  Source: https://mcp.labs.ringcentral.com/docs/servers/ringex-chat/
• Team Chat data-export tools were removed from this server; data export now goes through RingEX Admin.
  Source: https://mcp.labs.ringcentral.com/docs/servers/ringex-chat/